Shipping policy
At OnlyGear, we aim to provide fast and reliable delivery across Jordan so you can receive your order quickly and without hassle.
Delivery Timelines & Costs
Delivery Time
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Amman: 1–2 business days
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Outside Amman: 2–4 business days
Delivery times may vary slightly during holidays or peak periods.
Delivery Fees
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Amman: $2
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Outside Amman: $4
Free Delivery
Orders above $40 qualify for free delivery across Jordan.
Order Confirmation
After placing your order, you will receive a confirmation email with your order details.
Once your order is dispatched, our delivery partner may contact you to arrange delivery.
If you do not receive an update within 2 business days, please contact us at:
Incorrect Details at Checkout
If you entered the wrong item, size, or shipping address, please contact us within 12 hours at:
so we can update your order before shipping.
After 12 hours:
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If the order has not shipped yet, we will try to update the details.
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If the order has already shipped, you will need to wait for delivery and then arrange a return or exchange.
⚠️ Customers are responsible for any additional delivery charges caused by incorrect information.
Order Cancellations
Orders can be cancelled within 12 hours of placing your order by emailing:
If the cancellation window has passed, please wait for delivery and then request a return within 7 days according to our Return Policy.
Customers may be responsible for delivery charges associated with cancelled orders.